This Privacy Policy explains how Legacy Changers LLC, a Wyoming limited liability company doing business as Legacy Digital ("Legacy Digital," "Legacy Changers," "we," "us," or "our"), collects, uses, shares, and protects information in connection with our websites, landing pages, checkout pages, client portals, marketing services, software-enabled services, AI-enabled tools, dashboards, automations, communications, and related offerings (collectively, the "Services").

By accessing or using the Services, submitting information to us, creating an account, completing a checkout, or otherwise engaging with us, you acknowledge that you have read and understand this Privacy Policy. If you use the Services on behalf of a business or another person, you represent that you have authority to provide information and instructions on their behalf.

1. Scope of This Privacy Policy

This Privacy Policy applies to information we collect through or in connection with the Services, including information submitted by clients, prospective clients, website visitors, account users, leads, callers, chatbot users, message recipients, and other individuals whose information is made available to us through the Services.

This Privacy Policy does not replace any separate agreement, order form, scope of work, or platform-specific terms that may apply to a particular Service. If there is a conflict between this Privacy Policy and a signed data-processing agreement or other written addendum, that addendum will control as to its subject matter.

2. Information We Collect

Depending on how you interact with us and which Services are used, we may collect the following categories of information:

· Contact and business information: name, company name, title, email address, phone number, mailing address, billing address, website URL, business category, service area, business hours, social media profiles, and other business profile details.

· Account and onboarding information: login credentials, account preferences, plan selections, order details, onboarding forms, service requests, access permissions, connected accounts, and support communications.

· Payment and billing information: billing contact information, transaction details, subscription status, invoices, payment history, and partial payment information. We generally rely on third-party payment processors to process payment cards and do not intentionally store full card numbers.

· Website, device, and usage information: IP address, device type, browser type, operating system, referring URLs, pages visited, session activity, approximate location, cookies, pixels, analytics data, and similar technical information.

· Marketing and campaign data: campaign settings, ad account information, keywords, audiences, budgets, analytics, conversion events, call tracking data, form submissions, rankings, listing data, reviews, reputation data, and performance reports.

· Communications and lead data: emails, SMS/MMS messages, call records, voicemail data, chat messages, chatbot or voice-agent transcripts, meeting notes, calendars, customer inquiries, lead details, and related metadata.

· Client-provided content and materials: logos, images, videos, text, website content, ad copy, landing-page content, product or service descriptions, customer lists, reviews, testimonials, FAQs, knowledge-base materials, scripts, and other materials provided to us.

· Integration data: information made available through authorized integrations with websites, hosting, DNS, CRM systems, calendars, analytics tools, advertising platforms, Google Business Profile, Google Ads, social platforms, directories, phone systems, AI tools, and other connected services.

· AI and automation data: prompts, completions, scripts, configuration data, knowledge-base content, call/chat outputs, automation rules, logs, error reports, and other data generated while operating or improving AI-enabled or automation-enabled Services.

3. Information We Collect from Third Parties

We may receive information from clients, service providers, fulfillment partners, advertising platforms, analytics providers, listing networks, lead providers, payment processors, CRM systems, communication platforms, publicly available sources, and other third parties that support or interact with the Services. We may combine information from these sources with information we collect directly.

4. How We Use Information

We may use information for the following purposes:

· To provide, operate, manage, configure, personalize, and improve the Services.

· To create and manage accounts, subscriptions, invoices, onboarding, support, and service delivery.

· To run, monitor, optimize, and report on marketing campaigns, websites, listings, ads, automations, AI tools, call tracking, chatbots, voice agents, and related services.

· To communicate with clients, users, leads, and other contacts about services, support, billing, account activity, updates, offers, and administrative matters.

· To process payments, prevent fraud, enforce agreements, and manage collections or disputes.

· To analyze usage, diagnose issues, improve performance, test features, develop new services, and maintain security.

· To comply with legal, regulatory, tax, accounting, insurance, platform, and contractual obligations.

· To protect the rights, safety, property, and legitimate interests of Legacy Changers, our clients, users, service providers, and others.

5. How We Share Information

We may share information as needed to provide and support the Services, including with:

· Service providers and fulfillment partners: vendors, contractors, white-label fulfillment partners, software providers, AI vendors, web hosting providers, developers, designers, analytics providers, payment processors, telecom providers, call tracking providers, email/SMS providers, CRM tools, security providers, and support providers.

· Advertising, analytics, and platform partners: Google, Meta, Microsoft, directory networks, listing publishers, social media platforms, search engines, analytics providers, and other platforms used to provide or measure marketing services.

· Client-authorized third parties: business partners, contractors, agencies, consultants, or other parties that a client authorizes us to work with or provide access to.

· Legal, compliance, and business advisors: attorneys, accountants, auditors, insurers, lenders, consultants, and other professional advisors.

· Business transaction parties: potential or actual buyers, successors, lenders, investors, or other parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.

· Legal and safety recipients: courts, regulators, law enforcement, government authorities, or other parties when we believe disclosure is required or appropriate to comply with law, enforce our agreements, protect rights or safety, prevent fraud, or respond to legal process.

We do not sell personal information in the traditional sense of exchanging personal information for money. However, some analytics, advertising, retargeting, or tracking technologies may be considered a "sale," "sharing," or targeted advertising under certain privacy laws. Where applicable, you may contact us to request an opt-out as described below.

6. Client Responsibilities for Customer and Lead Data

When a client provides, uploads, connects, imports, or instructs us to process information about its customers, leads, website visitors, employees, contractors, or other third parties, the client is responsible for having the legal right to provide that information and for giving all required privacy notices and obtaining all required consents. This includes consents required for email, text messaging, calling, call recording, AI voice agents, chatbots, advertising pixels, retargeting, lead generation, analytics, and similar activities.

Unless we agree otherwise in a signed written addendum, Legacy Changers acts as a service provider, processor, vendor, or contractor with respect to client-provided customer or lead data, and the client remains responsible for determining the purposes and means of processing that data.

7. Cookies, Pixels, Analytics, and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, local storage, analytics tools, advertising identifiers, and similar technologies to operate websites and Services, remember preferences, understand traffic and usage, measure campaign performance, deliver or improve advertising, prevent fraud, and improve user experience.

You may be able to disable or limit cookies through your browser settings. Some Services may not function properly if cookies or similar technologies are disabled. Where required, we may provide additional cookie notices, consent tools, or opt-out mechanisms.

8. Google APIs and Google User Data

If the Services connect to Google APIs or Google accounts, such as Google Business Profile, Google Ads, Google Analytics, Google Search Console, Gmail, Google Calendar, or other Google services, our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We use Google user data only to provide, maintain, protect, or improve user-facing features of the Services, to comply with law, or as otherwise permitted by applicable Google policies and authorized by the user or client. We do not use Google user data for unrelated advertising purposes or transfer it except as permitted by Google policy, required by law, necessary to provide the Services, or authorized by the user or client.

9. AI, Automation, Chatbots, and Voice Agents

Some Services may use artificial intelligence, machine learning, automation, chatbots, voice agents, speech-to-text, text-to-speech, call analysis, or similar technologies. These tools may process information provided by clients, users, callers, leads, website visitors, and connected systems in order to answer questions, route inquiries, generate responses, summarize information, qualify leads, schedule appointments, provide support, or assist with marketing and sales workflows.

AI-generated or automation-generated outputs can be inaccurate, incomplete, outdated, fabricated, or unintended. Clients are responsible for reviewing, approving, and maintaining the information, scripts, prompts, knowledge bases, workflows, disclosures, consents, and public-facing deployment of AI-enabled Services for their own business and customers.

10. Text Messaging and Communications Terms

If you opt in to receive text messages from Legacy Changers, Legacy Digital, or a client using Services configured or supported by us, you agree to receive recurring automated marketing, transactional, service-related, or informational messages at the mobile number provided. Message frequency may vary. Message and data rates may apply. Consent to marketing messages is not a condition of purchase.

You can cancel SMS messages at any time by replying STOP. After you send STOP, you may receive a confirmation message and no further messages will be sent from that messaging program unless you opt in again. For help, reply HELP or contact info@legacychangersinc.com. Carriers are not liable for delayed or undelivered messages.

Before changing or transferring your mobile number, you agree to opt out by replying STOP or notify us at info@legacychangersinc.com so we can update or remove the number where appropriate.

11. Data Retention

We retain information for as long as reasonably necessary to provide the Services, manage accounts, maintain records, resolve disputes, enforce agreements, comply with legal and tax obligations, improve services, maintain security, and support legitimate business purposes. Retention periods may vary based on the type of information, the Service involved, client instructions, legal requirements, backup systems, platform requirements, and operational needs.

Upon cancellation or termination of a Service, we may delete or disable access to associated accounts, hosted assets, configurations, campaign records, chatbot or voice-agent logs, call records, reports, and other information, except where retention is required or permitted for legal, security, backup, billing, evidentiary, compliance, or legitimate business purposes.

12. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No website, platform, transmission, storage system, vendor, or method of electronic communication is completely secure, and we cannot guarantee absolute security.

Clients are responsible for maintaining the confidentiality of credentials, passwords, API keys, tokens, connected systems, and account access granted to their users, employees, contractors, or vendors.

13. Privacy Choices and Rights

Depending on where you live and how you interact with the Services, you may have rights to request access to personal information, correction of inaccurate information, deletion of certain information, portability of certain information, restriction or objection to certain processing, withdrawal of consent, or opt-out of certain uses such as sale, sharing, targeted advertising, or marketing communications.

To submit a privacy request, contact us at info@legacychangersinc.com. We may need to verify your identity and authority before responding. If you submit a request on behalf of another person or entity, we may request proof of authorization. We will respond as required by applicable law.

You may opt out of marketing emails by following the unsubscribe instructions in the email. Even if you opt out of marketing communications, we may still send transactional, account, security, billing, support, legal, or service-related communications.

14. State Privacy Disclosures

Certain U.S. state privacy laws, including the California Consumer Privacy Act as amended, may provide additional rights to residents of those states. Depending on the law and the nature of our relationship with you, these rights may include the right to know what personal information is collected, used, disclosed, sold, or shared; the right to request deletion; the right to correct inaccurate information; the right to opt out of sale, sharing, targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects; and the right not to be discriminated against for exercising privacy rights.

We do not knowingly collect sensitive personal information for the purpose of inferring characteristics about individuals unless disclosed and permitted by law. We also do not knowingly sell or share personal information of children under 16.

15. Children’s Privacy

The Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

16. International Users

Legacy Changers is based in the United States. If you access or use the Services from outside the United States, you understand that information may be collected, processed, stored, and transferred in the United States and other jurisdictions where we or our service providers operate. Those jurisdictions may have privacy laws that differ from the laws where you are located.

17. Third-Party Sites, Platforms, and Services

The Services may link to, rely on, or integrate with third-party websites, platforms, software, payment processors, advertising platforms, directories, telecom providers, AI vendors, social networks, analytics tools, or other services. Those third parties have their own privacy policies, terms, security practices, and data practices. We are not responsible for the privacy, security, content, or practices of third parties, except to the limited extent required by law or a signed written agreement.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective when posted or otherwise made available, unless a different effective date is stated. Your continued use of the Services after an update means you acknowledge the updated Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy, your information, or our privacy practices, contact us at:

Legacy Changers LLC d/b/a Legacy Digital
106 S. Harris St., Unit 127
Round Rock, TX 78662
Email: info@legacychangersinc.com